The Metropole Hotel - Saint Helier

ex. Metropole Hotel Jersey/St Helier

Roseville Street, Saint Helier, Jersey, JE1 4HEshow map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Jersey

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Overview

The welcoming The Metropole Hotel offers 144 en-suite guest rooms as well as free self-parking, storage for belongings and a lift.

This hotel is just off 16 New Street and 10 minutes’ drive from Eric Young Orchid Foundation. The venue is set within 5 km from Saint Helier city center.

Restaurants, bars and coffee stores are a short walk away.

The Metropole Hotel lies within 15 minutes’ drive to Jersey airport.

Rooms

Individual climate control, coffee/tea making machines and TV with DVD player are provided in all guest rooms at the Metropole hotel. Guest rooms at this hotel offer pool views. A shower, a hairdryer and a dryer are in the bathroom.

Eat & Drink

There is a dining room for guests to enjoy their meal. The chefs create light meals at the spacious lounge restaurant. The hotel has a café bar, serving delicious drinks. La Siesta Tapas & Bistro treats guests with continental, European and Spanish meals and lies within 200 meters from the property.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   144.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Airport shuttle
  • Room service
  • Car rental
  • Laundry

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Children's pool
  • Game room

Spa & Leisure

  • Swimming pool
  • Sun terrace
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Ironing facilities

Media

  • Television
  • Telephone
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Location
  • Nearby
  • Restaurants
  • City landmarks
St. Helier BeachSt. Helier Beach1700 ft
Jersey Public LibraryJersey Public Library2000 ft
St Helier's Town HallSt Helier's Town Hall2700 ft
Elizabeth CastleElizabeth Castle2300 ft
Jersey MuseumJersey Museum1700 ft5 Caledonia Place
St. Helier BeachSt. Helier Beach1700 ftSt. Helier
St Helier Central MarketSt Helier Central Market1700 ftHalkett Place
Steam Clock - AriandeSteam Clock - Ariande2100 ftRue de la Liberation
16 New Street 16 New Street 2100 ft16 New Street
Maritime Museum and Occupation Tapestry GalleryMaritime Museum and Occupation Tapestry Gallery2300 ftNew North Quay New North Quay
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Roseville BistroRoseville Bistro300 ft86 Roseville Street
SolmarSolmar300 ft3-4 Roseville Street
Park House RestaurantPark House Restaurant400 ft60 La Colomberie
Bohemia Bar & RestaurantBohemia Bar & Restaurant700 ftThe Club Hotel & Spa
La Siesta Tapas & BistroLa Siesta Tapas & Bistro500 ft41 La Colomberie
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Jersey General HospitalJersey General Hospital3700 ft
Elizabeth CastleElizabeth Castle2700 ftSt Aubin's Bay
Samares ManorSamares Manor1.1 miLa Grande Route de Saint-Clement
The Gardens of Sameres ManorThe Gardens of Sameres Manor1.1 miSamares Manor La Grande Route de St. Clement
The Mansell CollectionThe Mansell Collection1.4 miLa Route de St. Aubin
La Hougue BieLa Hougue Bie2.2 miLa Route de la Hougue Bie
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Getting around
Airports
Jersey (JER)4.7 mi
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Reviews
7.4
Very goodBased on  28  reviews
  • 9.2
    Superb

    very convenient for the town centre and access to car/bike hire, restaurants etc

    it was listed as couples/family hotel but in fact the average age of the guests was 60-80. I felt the entertainment and food in the restaurant was geared towards this age group. had I known this i wouldn't have booked - and because of this I won't be recommending it to anyone.Also the quality of the restaurant evening meal was appalling.

  • 8.8
    Superb

    The hotel was close to town, it was very clean and the rooms were a nice size and good for price paid. I will stay here again because good price, location and clean.

    No lits! I had to drag my case up and down 3 flights of stairs! Only sandwiches offered or room service although I did order 1 and was very disapointed so would not order room service again. I ordered a chicken salad sandwich....no salad and chicken was hacked lumps. Some of waiters for breakfast were rude! You have to wait to be seated, I waited and although there were 2 waiters looking at me from a staff room they left me standing there. I went and sat myself down only to be moved. Waiter told me that the table was already taken, 5 mins later they cleared that table and no one sat there. Waiting staff from another country and a huge language barrier They were very abrupt and I missed breakfast because felt uncomfortable.

  • 7.4
    Very good

    It served as a very good central point for exploring the island.

  • 9.2
    Superb

    Good location to town centre, plus short walk to beach.

    Bed room No 45. no view from window. Plus noise from extractor out side window, which ment that you had to keep window shut. Which made the room very stuffy. Mention this to reception next morning after arriverall. Nothing done about it.

  • 10.0
    Exceptional

    Very relaxing pleasant stay. Lovely to have a fan in the room as it was beautiful weather. Also nice to have an excellent silver service breakfast. All Staff were very well trained and in particular I would like to highlight the poolside Cafe staff. Thank you all.

    Not a complaint just ensure that notices for lift closure are displayed both outside and inside the lift. A wee bit disappointed that I couldnt get lift sometimes as door was left open. Entertainment very basic.

  • 10.0
    Exceptional

    I found the Hotel very central to town and pier. It was very easy to travel then since the bus station is in centre of town. The hotel is very comfortable and very homely with its lovely gardens. I found it very relaxing and suitable for all ages. The hotel entertainment could be better. Apart from that everybody was very nice, and efficient, and made my stay very pleasant. I would go back.

    Nighly entertainment could be better.

  • 9.2
    Superb

    The food and staff were excellent

    Lift access tpo bedrooms was inadequate

  • 7.0
    Very good

    we were there to celebrate our 40th wedding anniversary, but unforntunately woke on the saturday morning with a mingraine and wasnt really any better and stuggled to get out of bed late sunday afternoon, so all very disappointing, so rather a waste of a weekend. So feel unable to really comment.

    we were in room 119, outside seemed to be the walk way though for the staff starting around 6.30am where the door slammed continuously, I did comment about this on sunday eve, and our leaving morning on monday it did seem quieter. .

  • 7.8
    Fabulous

    comfortable and inviting lounge and helpful staff throughout

    bedroom sound insulation could be better

  • 7.4
    Very good

    The hotel has ever changing guests coming and going on coaches everyday. The hotel feels a little like a transit camp for elderly people

  • 7.8
    Fabulous

    The food was very good and the staff helpful and pleasant. On the whole all very satisfactory

    The only downside was there was not always a member of staff behind the bar in the lounge so there was a bit of hanging around there

  • 8.0
    Fabulous

    Value for money, tea & coffee, good breakfast.

    Banging doors, guests or staff not clear. Same old problem world wide!

  • 8.8
    Superb

    It's location in relation to the shops.

    The rather inflexiable attitude to seating for meals.

  • 9.2
    Superb

    The oldy worldy feeling - in the furniture, decorations, etc. and in the service. The swiming pool was a big plus.

  • 9.6
    Exceptional

    Excellent hotel, except the sausage at breakfast. overall very good would book again.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Jersey

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Jersey (JER)4.7 mi
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Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
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