The Metropole Hotel - Saint Helier

ex. Metropole Hotel Jersey/St Helier

Roseville Street, Saint Helier, Jersey, JE1 4HEshow map
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Rooms and Guests
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Highlights
7
Very goodBased on  20 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Jersey

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Overview

The welcoming The Metropole Hotel offers accommodation in a beach area of Saint Helier.

The property is set 20 minutes' walk away from Elizabeth Castle. The venue is set within 5 km from Saint Helier city center.

Welcoming guests with an indoor swimming pool, a pool area and a sun deck, the hotel is placed next to bars, coffee shops and restaurants.

The hotel's superb location offers to get to Jersey airport in 10 minutes by car.

Rooms

There are 144 en-suite rooms appointed with flat-screen television, coffee/tea makers, central heating, a work desk and wireless internet. They are furnished with a traditional décor.

Eat & Drink

There is a dining room for guests to enjoy their meal. Guests will taste light cuisine in the delightful on-site restaurant. Lounge bar is available on site. Bohemia Bar & Restaurant and Roseville Bistro are located within 100 meters away.

Services

The hotel provides a designated place for smoking, a car park and a lift along with a meeting room and a business centre to fit the needs of all guests.

Relax

The Metropole Hotel is a child-friendly hotel offering a playroom and a paddling pool. On-site sport activities include billiards and air hockey.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   144.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Airport shuttle
  • Room service
  • Car rental
  • Laundry

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Children's pool
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Sun terrace
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Terrace
  • Ironing facilities

Media

  • Television
  • Telephone
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Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Location
  • Nearby
  • Restaurants
  • City landmarks
St. Helier BeachSt. Helier Beach1700 ft
Jersey Public LibraryJersey Public Library2000 ft
St Helier's Town HallSt Helier's Town Hall2700 ft
Elizabeth CastleElizabeth Castle2300 ft
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Roseville BistroRoseville Bistro300 ft86 Roseville Street
SolmarSolmar300 ft3-4 Roseville Street
Park House RestaurantPark House Restaurant400 ft60 La Colomberie
Bohemia Bar & RestaurantBohemia Bar & Restaurant700 ftThe Club Hotel & Spa
La Siesta Tapas & BistroLa Siesta Tapas & Bistro600 ft41 La Colomberie
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Jersey General HospitalJersey General Hospital3700 ft
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Getting around
Airports
Jersey (JER)4.7 mi
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Reviews
7.4
Very goodBased on  20  reviews
  • 7.8
    Fabulous

    comfortable and inviting lounge and helpful staff throughout

    bedroom sound insulation could be better

  • 7.4
    Very good

    The hotel has ever changing guests coming and going on coaches everyday. The hotel feels a little like a transit camp for elderly people

  • 7.8
    Fabulous

    The food was very good and the staff helpful and pleasant. On the whole all very satisfactory

    The only downside was there was not always a member of staff behind the bar in the lounge so there was a bit of hanging around there

  • 8.0
    Fabulous

    Value for money, tea & coffee, good breakfast.

    Banging doors, guests or staff not clear. Same old problem world wide!

  • 8.8
    Superb

    It's location in relation to the shops.

    The rather inflexiable attitude to seating for meals.

  • 9.2
    Superb

    The oldy worldy feeling - in the furniture, decorations, etc. and in the service. The swiming pool was a big plus.

  • 9.6
    Exceptional

    Excellent hotel, except the sausage at breakfast. overall very good would book again.

  • 7.8
    Fabulous

    Staff were friendly, courteous, helpful and obliging. Breakfast had a great selection.

  • 5.4
    Guest rating

    good location and the breakfast was not a buffet left to go cold, but good table service which is unusual, but welcomed.

    the hotel needs updating. the gym was nice and quiet but the machinary is old and only available until 7.30pm! breakfast was only served 8 to 9.30am including weekends. this meant we couldn't have breakfast before a day trip due to ferry checkin time, and we couldn't have a later start and have breakfast later. for the size of this hotel, they could extend their hours.

  • 7.8
    Fabulous

    On the whole the hotel was fairly comfortable, staff efficient and friendly. Location convenients for shops and sea front.

    The main complaint was that the dining tables were too close together touching the next table, more like a canteen style than hotel. This aspect spoilt the hotel. The evening entertainment also left something to be desired.

  • 6.6
    Good

    Good food wasted by being cooked ages before service, tables in dinning room far too close together, placed as a single guest with a complete stranger for breakfast, entertainment was plenty but poor acts and most of them using electronic gadgets not a real performance.

  • 6.2
    Good

    Friendly, helpful staff. Breakfast very good selection with attentive waitering. Having the use of an indoor pool from 7.30am. Closeness to shopping facilities. Entertainment good.

    The matress in the twin bed room was far too hard and the pillows had no life left in them. The indoor pool was too small, particularly when there were children and adults in there. At 7.30am there were between four and seven adults which filled the small pool completely. It should not have been closed at 7.00pm at night.

  • 10.0
    Exceptional

    Very clean hotel and staff were all very well turned out and polite and helpful. Breakfast was delicious. I was very pleasantly surprised and would like to return with my family.

  • 7.4
    Very good

    Liked the room - quality good, including bathroom. Position between town and beach very good.

    Did not like dining arrangements - too much like Butlins used to be. Tables too close to each other. Inflexible "rules" concerning room service - was not "allowed" to have a room service sandwich in the lounge/bar - astonishing for a 3 star hotel.

  • 7.8
    Fabulous

    Good location handy for town centre for shopping, drinks meals out etc Friendly helpful staff. Nice size room ( family room booked for just the two of us) Good food, Nice pool area and gardens, very spacious, clean, comfortable reception and bar area's

    Would have liked a safe facility in the room, perhaps more sun beds although more would have meant overcrowding the pool area so perhaps not achievable. Better shower, the water pressure seemed very low and the water just trickled out at times. Would have liked a different table lay out, our table was sandwiched between two other couples with only a 6" gap between.

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Highlights
7
Very goodBased on  20 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Jersey

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Jersey (JER)4.7 mi
+ More- Less
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